pazza Posted October 4, 2007 Report Posted October 4, 2007 I have just bought a new external hard drive from Western Digital. It says it is plug and play, but when I plug it in, it says "found new hardware", then starts the wizard, which then fails to install the hard drive because it can't find the correct driver. The PC recognises it is there, but just doesn't install it. My dad tried the hard drive at work, and it worked on his machine so it isn't a faulty drive. I think my Windows might be missing a driver or something, so I did a Windows update and that didn't sort it. Any ideas how I can get the PC to install the new hardware? Cheers Pazza PS I'm running on XP SP2
F2-Fan Posted October 4, 2007 Report Posted October 4, 2007 What version of windows are you using. Did you get a driver disc.
pazza Posted October 5, 2007 Author Report Posted October 5, 2007 XP SP2 It didn't come with a disc and the instructions were useless. Website support is also poor.
xj40 Posted October 5, 2007 Report Posted October 5, 2007 Dunno how much help this will be, but you might want to google the name of the external hard drive, that might help you find somewhere to get drivers for it. I eventually found the drivers to make my modem work this way, might be worth trying.
F2-Fan Posted October 5, 2007 Report Posted October 5, 2007 Try going to driverguide.com, I tend to get my drivers from there and its free.
pazza Posted October 10, 2007 Author Report Posted October 10, 2007 Sorted it out now It was some missing drivers, which my mate at school sent me
F2-Fan Posted October 10, 2007 Report Posted October 10, 2007 I said all along it was a driver problem.
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