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hi folks, im having download and ping time problems, i have 4mb cable but my ping and download times match that of a dial up network, when i phoned telewest about this they just say i have spyware but ive since ran 4 programs and its still the same, i have run, spyware doctor 3.2, spysweeper, ad-aware personal and blueyonders own one, any info greatly appreciated

 

cheers stevie kirk

Posted

hi folks, im having download and ping time problems, i have 4mb cable but my ping and download times match that of a dial up network, when i phoned telewest about this they just say i have spyware but ive since ran 4 programs and its still the same, i have run, spyware doctor 3.2, spysweeper, ad-aware personal and blueyonders own one, any info greatly appreciated

 

cheers stevie kirk

 

Try phoning them again, there are some good people on there, some just don't have a clue and explain that you have done the above.

 

I have the same 4mb blueyponder connection and it has been excessively slow on some site recently but seems ok now. I have had to phone them on more than one occasion sometimes you get usefull help full answers others. you be aswell phoning your gran.

 

 

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