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msn / norton problem


markie176

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Hi i have not been able to log on to msn since thursday and when i try i get a message saying theres a problem with my norton antivirus and advises to uninstall it and load it again which i have done but still getting the same message i will put the message on here and hope someone can help ??.

chers markie.

 

unspecified error,;resllc://program files\

norton antivirus\navuitm.dill/navstats.

htm;213

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Have you updated Messenger before you were unable to connect?

What version are you using Norton & Messenger?

Has you done a live update to Norton?

 

What version of Messenger are you using as I have heard there was a dodgy version floating about.

 

Has you tried uninstalling messenger & reinstalling it

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