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Posted

Hi i have not been able to log on to msn since thursday and when i try i get a message saying theres a problem with my norton antivirus and advises to uninstall it and load it again which i have done but still getting the same message i will put the message on here and hope someone can help ??.

chers markie.

 

unspecified error,;resllc://program files\

norton antivirus\navuitm.dill/navstats.

htm;213

Posted

Have you updated Messenger before you were unable to connect?

What version are you using Norton & Messenger?

Has you done a live update to Norton?

 

What version of Messenger are you using as I have heard there was a dodgy version floating about.

 

Has you tried uninstalling messenger & reinstalling it

Posted

Hi again yes i did download 7.5 of messenger this week but worked fine for a while the norton version is oem 2005 and also tried uninstalling it and reinstaling still doesent want to now .

cheers markie

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