crewie

Best of luck at Mildenhall Pre70 for tomorrow/tonight! I'd like to be there to watch but as its halfway across the country I cant afford to make it. Good luck guys!

Orange have contacted me with the wonderful news that BT wont do anything about the local exchange. BT are under the impression that unless your connection drops below 512 at peak times, it shouldnt affect your internet usage, therfore they flatly refuse to do anything. Thats my racing over and done with until they eventualy decide to update their exchange then. Looks like I wasted this years jolt fee.

Had a very apolagetic telephone call from an Orange rep today. Amazing what getting an indapendant board involved does. The guy from Orange yet again said that it was not Orange at fault, but BT. He then said that he had never heard of Orange approaching BT, but I then told him that BT had written to me telling me that it was up to Orange to address the exchange problem, not me. The guy asked where I had got all my information from so I told him that maybe he should have a read of the Kaz ort kiz web site, as they tell you exactly who is responsable for what. Ill post up a link when I get back on my tower pc as thats where its saved, its a very handy site! So still no usable internet at the moment, but atleast Orange have started to do somthing active about the problem.

Over the weekend I emailed BT Wholesale ( they look after the exchanges etc) and asked them if they could possibly have an engineer look into my problem at the exchange, as my ISP ( Orange ) where too lazy/couldnt be arsed to contact them. The reply stated that as I was a member of the public, not their customer direct, I would need to contact my ISP provider ( their customer) and get them to contact BT. With this, I then contacted the ISPA and sent them a copy of all the emails between myself and Orange, including the one from Oranges customer service guy that says " I am notaware of a case where Orange has been able to contact BT to address acongestion issue". Strange that, I got in contact with BT and got a reply from them within 12 hours...maybe I should go work for Orange!? So the poxy saga continues, with me still paying for a internet service that is slower than a paraplegic snail.

LMAO, I shouldnt laugh, but your speed test results made me feel slightly better about mine! Atleast you got some sort of responce from Orange, both the muppets I spoke to, as well as Mr Ramalamadingdong just said there was nothing they could do and that was that. I even phoned the accounts department, explained my problem and asked to speak to an engineer/tech bod in England, to be told that all technical assistance was delt with abroad. When I told the accounts guy that if they couldnt do anything I was going to close my account, I was told " I dont blame you." Great customer support!

Nice one Andy!

Cable!? Some of the older ones around here have only just stopped using horses and carts as transport! Unfortunately Cables not due here for some time. Its realy frustrating as we know its the exchange, Im less than 940 odd meters away from the exchange, on a good day with the wind in the right direction I can almost spit at the poxy place. I have now contacted BT Wholesale, who are in charge of sorting out exchange problems ( seeing that Orange internet couldnt be bothered to do it on my behalf) but I dont realy expect any major help from them either. Problem is now, it dont matter if I have Orange as my ISP or any one else, if the exchange is the weak point, it always will be till BT sorts it, so Im kinda stuck. So much for 21st century technical wizardry!

I tried what you suggested Cabs, Ive just joined server 2, at 22.10, no other users and my pimgs down to 288! The Orange " special technical team" rang me back tonight. It was as my fears confirmed just a bleeding call center! Mr Ramalamadingdongs technical help stretched to, " Well Sir, at your account I am looking now on my computering screen and I am confirming that I can not be doing any helping to you any more. This is no more that I can be doing for you sir, thanking you for calling Orange Sir, be having a nice day!" Have a nice day, yeah, thanks!

Cheers Cabs, I'll give that a try. I have been awaiting an Orange engineer to ring me to try and sort out the problem, although Orange seem to dumb to realise that they have to give BT some stick about their exchange. Im not expecting much help there though, as when I got in last night I was given the message " Some Paki from Orange rang you while you where out, I thought they where supposed to be getting an engineer on your case, not the call center in Baghdad!" Theyre supposed to be ringing me back tonight, but if its just their call center, it'll be a waste of my time.

That looks cool!

If your on Vista, right click on the car manager and use it as an administrator. It may help to un-install the manager and then re-install it too.

After a week of running BT speedtests, at various different times of the day, Orange have informed me that the problem is not their service, but rather that the local telephone exchange is getting congested with traffic at peak times. As BT wont re-build/build a new exchange on my say so, looks like Im now officialy retired from online racing.

The sorce of the problems solved, my service is being reduced due to " controlled manipulation by Orange that is restricting my throughput speed". Ive contacted Orange and now await their responce, I wont be holding my breath. Thanks for all the replies and advice/suggestions. I'll keep you informed on the outcome.

Cheers Tosh. I was going to rip out all the extension lines from downstairs, then run one line direct from the main box to where the routers set up. As I said, I thought that it couldve been all the extensions hence why I plugged the router into our main box.....I just couldnt understand why the speed test was better upstairs through all the various connections, and slightly worse through the main box. The tests where carried out less than two minutes apart, so it shouldnt have made too much of a difference either. I think I will still carry on and replace all the lines with one direct one, then this Tuesday, instead of racing, I'll just run speedtests at regular intervals and see how much the results vary. Then it will be get on the phone and give the ISP some abuse, though seeing it will be some Indian in Bombay, they are probably used to it by now and wont do sod all about it anyway.

OK, Ive been getting warp reccently, real bad. Thought it was my pc, so installed heat on my laptop, which is roughly 3 X powerful/memory/graphics etc to my old home pc, surely that would solve it as prior to this I only ever had warp once or twice in like 3/4 years of online racing. Did it solve it, did it buggery! This is not just with UK Dirt racing, but with a certain free league too, in one of their regular 24 car servers. The strange thing with UK Dirt though is I only tend to get warp in the actual meetings, in practice its normaly fine. Ive also got Rfactor installed on my laptop, and race SimStox bangers online, which seems to run fine. Ive got my router installed up stairs at home, wired into the upstairs extension, via a huge great extension lead. Today I tried plugging the router into the downstairs/main extension box, then ran a Speedtest. The results plugged into the main socket where: Download 6.75 mbs Upload 0.32 mbs ping 41 ms I then plugged everything back in upstairs and ran the test again, this time the results where: Download 6.78 mbs Upload 0.36 mbs ping 41 ms So that basicly blow out of the water my theory of my upstairs extension dropping the connection via endless wires and connection boxes! So now my problem is, where do I go from here? Contact my ISP and give them an earload, contact BT and complain about the phonelines to the house, or do I just say sod it and jack in racing? I do turn off everything possible running in the background on my pc(s) when racing, and run them wired direct to the routher with an eathernet cable when racing. I run CCleaner before everymeet, have both pcs scanned regular with AVG and ad aware/super anti spyware, yet still I cant seem to get the fecking things to run on heat with out warp. Im getting real close to giving up, infact had I not just paid my jolt fee, I probably wouldve done a few weeks back. Anyone have any suggestions before I get drastic with the remove hardware program and bin the Hasbro Interactive/UK Dirt/TNB folders?