Program not responding.

mcrew · November 11, 2006

For some reason, my computer seem to be displaying this message on a very regular basis at the moment.

I have run scan disc/disc defragmented my pc, run anti-virus programs, upated with microsoft window update, etc etc...., and I still keep getting the ruddy problem.

The main problems Im getting are that IE tends to just sit idle and do nothing when I try to upload a new page, or if Im using PSP or attempting to delete compressed folders ( compressed folders seem to be the favourite thing) the pc just does nothing, then if you press ctrl/alt/delete, you then get the " whatever program is not responding " message. Sometimes its ok and the end now program will work and XP automaticaly sends an error report of to Microsoft, but sometimes you can press " end now" and the whhole lot just locks up. Then I just have to kill the power and re-start the pc again.

Any suggestions bar sledge hammering the pc to bits would be appreciated! :shrug:

Thanks guys.

wrighty496 · November 11, 2006

For some reason, my computer seem to be displaying this message on a very regular basis at the moment.

I have run scan disc/disc defragmented my pc, run anti-virus programs, upated with microsoft window update, etc etc...., and I still keep getting the ruddy problem.

The main problems Im getting are that IE tends to just sit idle and do nothing when I try to upload a new page, or if Im using PSP or attempting to delete compressed folders ( compressed folders seem to be the favourite thing) the pc just does nothing, then if you press ctrl/alt/delete, you then get the " whatever program is not responding " message. Sometimes its ok and the end now program will work and XP automaticaly sends an error report of to Microsoft, but sometimes you can press " end now" and the whhole lot just locks up. Then I just have to kill the power and re-start the pc again.

Any suggestions bar sledge hammering the pc to bits would be appreciated!

Thanks guys.

it does sound like theres a background application running thats tying up the processor..... you can download and install HijackThis ....you'll be given the option to scan and save a log...don't worry about it changing anything m8, it won't until you tell it to. Save the log and post it up, we'll see if there's anything tucked away running.

Another alternative is to try Firefox browser if you haven't already.....solved a fair few problems on my machine using this istead of IE (again, this'll install separately from IE and won't affect your current setup)

hope they help, post the hijackthis log plz ....... all the best, Wrighty

martwisely · November 11, 2006

out of interest i used this program and heres my results!

[attachmentid=11132]

My pc seems to be running slow and does tend to freeze at times when i open folders. and i sometimes do have to switch it off at wall and put it back on again. Which i know can harm the computer.

hijackthis.zip

Edited November 11, 2006 by martwisely

mcrew · November 11, 2006

I tried the hijack prog with my broadband connected to the net, and with I.E minimalised, but whilst on this thread.

Here are the ( very long) results:

Logfile of HijackThis v1.99.1

Scan saved at 16:09:03, on 11/11/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wscntfy.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\system32\ctfmon.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\vsnpstd2.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\FinePixViewer\QuickDCF.exe

C:\freeserve\freeserveconnectionkit\atdialler1.exe

C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe

C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http:///

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freeserve.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/w/search.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.freeserve.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve

F1 - win.ini: run=fntldr.exe C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSInfo\info32.exe

F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {63D93952-E865-0397-D553-61550EA67814} - blank (file missing)

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN

O4 - HKLM\..\Run: [Tapicfg.exe] \tapicfg.exe

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [sNPSTD2] C:\WINDOWS\vsnpstd2.exe

O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Exif Launcher.lnk = ?

O4 - Global Startup: Freeserve Connection Kit.lnk = C:\freeserve\freeserveconnectionkit\atdialler1.exe

O4 - Global Startup: Image Transfer.lnk = ?

O4 - Global Startup: PowerReg Scheduler.exe

O8 - Extra context menu item: Search with Freeserve - res://C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll/VSearch.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/

O16 - DPF: {10000001-1001-1001-1000-000000000000} -

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.6.cab

O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/insta...staller_gmn.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon...bin/AvSniff.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094658181656

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136660031375

O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} - http://acceso.masminutos.com/aplicacion.cab

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{26DB1734-2096-4CC5-BCC8-399F81D36950}: NameServer = 85.255.113.114,85.255.112.8

O17 - HKLM\System\CCS\Services\Tcpip\..\{399C5965-4CCA-49C6-84C1-D52F2569BAFF}: NameServer = 85.255.113.114,85.255.112.8

O17 - HKLM\System\CCS\Services\Tcpip\..\{7CAC80F0-0219-4E07-8E3C-59438D0CA063}: NameServer = 85.255.113.114,85.255.112.8

O17 - HKLM\System\CCS\Services\Tcpip\..\{B34AEBB0-CBCD-4D47-891A-C77200462462}: NameServer = 85.255.113.114 85.255.112.8

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.114 85.255.112.8

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

O19 - User stylesheet: (file missing)

O20 - AppInit_DLLs: msconfd.dll

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

Hope it all makes sense to someone as its right over my head! :banghead2:

westy · November 11, 2006

could some one whos in the know have alook at mine as well please sometimes when i connect to the net it locks up for a couple of mins then its fine

i have checked all i kno i am using firefox

cheers

westy · November 11, 2006

could some one whos in the know have alook at mine as well please sometimes when i connect to the net it locks up for a couple of mins then its fine

i have checked all i kno i am using firefox

cheers

westy · November 11, 2006

could some one whos in the know have alook at mine as well please sometimes when i connect to the net it locks up for a couple of mins then its fine

i have checked all i kno i am using firefox

cheers

westy__highjack.txt

wrighty496 · November 11, 2006

C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

looks suspicious m8, read Here ....the recommendation to try for this is CWShredder .... try another hijackthis scan after you've run CWS.

Cant see much else wrong tbh but you've got a lot running as startup processes i think.

giz a shout m8, all the best ....... Wrighty

wrighty496 · November 11, 2006

lol whaddyaknow, posted that, opened westy's....same thing. Try the CWshredder from the link i posted for McCrew Westy, then run another Hijackthis scan, post the results plz.

cheers ...... Wrighty

mcrew · November 11, 2006

:2: Wrighty.

I ran the CW shredder and it fixed a couple of things, re-booted it as it said, ran the shredder again and it fixed something else.

Heres the results of the Hijack test:

Logfile of HijackThis v1.99.1

Scan saved at 17:27:24, on 11/11/2006