Paulp23 Posted October 22, 2007 Report Posted October 22, 2007 Anybody ever had to ask for more codes for the unlock process? it has been a full day now and they still have not replyed to my email , no way on this earth i will buy rFactor 2 if they still have this system in place. i payed for the damn program why the hell i should have to ask/beg for more keys is beyond me. Or am i being unreasonable to think 1 whole working day is long enough for them to get back to me atleast?
Hutch#331 Posted October 22, 2007 Report Posted October 22, 2007 aub manged to get a reply for his new key last night and pretty quick paulp, i'd send them another email mate just incase
freew67 Posted October 22, 2007 Report Posted October 22, 2007 (edited) Anybody ever had to ask for more codes for the unlock process? it has been a full day now and they still have not replyed to my email , no way on this earth i will buy rFactor 2 if they still have this system in place. i payed for the damn program why the hell i should have to ask/beg for more keys is beyond me. Or am i being unreasonable to think 1 whole working day is long enough for them to get back to me atleast? Full day? That means you sent them an email on Sun, which is a day most of the USA doesnt work. Granted they might have a help desk for part of the day, or someone checks the site from home. Plus, Trymedia is in CA, which means they are also 8 hours difference. Should be 542pm at your place, and 742am in CA. Let the people get to work first. Edited October 22, 2007 by freew67
Aub Posted October 22, 2007 Report Posted October 22, 2007 i got mine back in about a hour yesterday if that
Kruiz 136 Posted October 22, 2007 Report Posted October 22, 2007 i got mine back in about a hour yesterday if that Yeh same, I got mine in less than an hour, I e-mailed them on Saturday afternoon (UK time)
Paulp23 Posted October 22, 2007 Author Report Posted October 22, 2007 Are you guys talking about 5 more unlock keys/numbers or the order code to unlock the game , you only have 5 unlocks before you need to ask for some more.. i am asking them for 5 more unlocks as i have installed the game 5 times since last year when i bought it. as free said i will wait till tommorow as they are in sunday still , i really did not think they could be from the usa , for some reason i thought they was a european company, blood pressure is returning to normal , thanks free
Paulp23 Posted October 22, 2007 Author Report Posted October 22, 2007 i needed more unlocks to k , well i will wait till tommorow evening anyway. thanks for all the help.
wrighty496 Posted October 22, 2007 Report Posted October 22, 2007 Are you guys talking about 5 more unlock keys/numbers or the order code to unlock the game , you only have 5 unlocks before you need to ask for some more.. i am asking them for 5 more unlocks as i have installed the game 5 times since last year when i bought it. as free said i will wait till tommorow as they are in sunday still , i really did not think they could be from the usa , for some reason i thought they was a european company, blood pressure is returning to normal , thanks free i needed more unlocks too, contacted trymedia and got an e-mail back next day. As Jeff mentions, they're based on the west coast of the US which is currently 9 hours behind. Plz be patient Paul, they'll be to you as soon as they can I'm sure (bear in mind also how many code requests they'll be getting at the moment with the 1255 upgrade).....one thing to bear in mind, when you get your new code from them, forward the e-mail to a hotmail account where it'll be backed up for future reference (as opposed to your normal outlook express-based mail, which probably gets wiped whenever you reformat).
freew67 Posted October 22, 2007 Report Posted October 22, 2007 .. european company, blood pressure is returning to normal , thanks free lol np glad to help, they have a UK office, and Spain office, but Im 99.9% sure the USA office deals with the activation codes. Breath in, relax....
Guest Scrapman53 Posted October 22, 2007 Report Posted October 22, 2007 If you don't have any luck, try sales@rfactor.net I neededmore unlocks about 6 months ago and waited a good few days on Trymedia getting back to me. So I emailed sales and got 5 new unlocks within 6 hourds.
Paulp23 Posted October 22, 2007 Author Report Posted October 22, 2007 All sorted now thanks for all the replys , and yes scrap sales@rfactor.net is the one that seems to get results.
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